FREQUENTLY ASKED
QUESTIONS CONT.
FREQUENTLY ASKED
QUESTIONS CONT.
ORDERING, WARRANTY & RETURNS
ORDERING, WARRANTY & RETURNS
A: All FiTech EFI systems come with a 3-year limited warranty covering the throttle body, ECU, and harness components.
Proof of purchase from an authorized retailer is required.
Q: WHAT IS YOUR WARRANTY POLICY?
Q: WHAT IS YOUR WARRANTY POLICY?
A:  Products can be purchased directly at FiTechEFI.com or through any authorized dealer
Q: WHERE CAN I BUY FITECH PRODUCTS?
Q: WHERE CAN I BUY FITECH PRODUCTS?
A:   Consumers have 90 days from the date of purchase to return unopened or unused systems. Dealers have a separate
RMA process. All returns require a Return Authorization Number.
Q: WHAT’S YOUR RETURN POLICY?
Q: WHAT’S YOUR RETURN POLICY?
TECH SUPPORT
TECH SUPPORT
A: You can reach our tech team by phone at 951-340-2624, email at techmail@fitechefi.com, or by messaging us
through our official social media channels. Whether you need help during installation or troubleshooting down the road,
our U.S.-based team is here to help. No AI bots; real techs, real answers.
Q: HOW DO I GET TECH SUPPORT?
Q: HOW DO I GET TECH SUPPORT?
A: Yes. We offer Installer Training Sessions at our facility and at select events. Certified installers receive exclusive
resources, discounts, and direct access to advanced tech support.
Q: DO YOU OFFER INSTALLER SUPPORT OR TRAINING?
Q: DO YOU OFFER INSTALLER SUPPORT OR TRAINING?
TUNING & CALIBRATION
TUNING & CALIBRATION
A: FiTech systems are self-learning and only require basic setup inputs like engine size, cam type, and ignition style.
Once running, the system automatically tunes itself as you drive. Advanced tuning options are available for users who
want to fine-tune for specific goals like peak power or fuel economy.
Q: DOES THE SYSTEM REQUIRE TUNING OUT OF THE BOX?
Q: DOES THE SYSTEM REQUIRE TUNING OUT OF THE BOX?
A: Yes. Through the handheld or via a laptop, you can access advanced tuning parameters including A/F ratios, timing
curves, nitrous control, boost control, and more.
Q: CAN I MANUALLY ADJUST AIR/FUEL RATIOS OR TIMING?
Q: CAN I MANUALLY ADJUST AIR/FUEL RATIOS OR TIMING?
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